Issue | Possible Causes | Solutions |
Motor does not work | ● Battery has no power ● Metal tube, floorhead, battery pack and vaccum cleaner is not assembled correctly. |
● Charge the vacuum cleaner ● Check the accessories are assembled correctly to the vacuum cleaner. |
Suction drops | ● Dust cup full ● Filter blocked ● Floorhead air path blocked |
● Clean dust cup ● Clean or replace filter ● Clean floorhead air path |
Short working time after charging | ● Machine not fully charged ● Battery old aging |
● Follow instruction manual to fully charge the battery. ● New batteries can be bought from local distributor |
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